Proudly Made in Canada with North American Materials

At PatchPanel, we take pride in manufacturing our products right here in Canada. Every item is built by our team using a combination of Canadian and U.S.-made materials, with the majority of our inputs sourced from the United States. This approach not only ensures top-tier quality, but also supports skilled manufacturing jobs across North America. By producing everything in-house, we’re able to control quality, lead times, and ethics, something mass-produced imports simply can’t match.

Are there tariffs or border markups on U.S. orders?

No. Our products are made in Canada and aren’t subject to U.S. import tariffs, so we don’t add border markups.

Why aren’t Canadian-made products charged U.S. tariffs?

Thanks to longstanding trade agreements between Canada and the United States, qualifying Canadian-made goods aren’t charged U.S. import tariffs when shipped across the border.

How does this impact your pricing?

You’re not paying inflated “import” prices. Without tariffs or border markups, our pricing stays straightforward and competitive.

What is Delivered Duty Paid (DDP)?

DDP means we prepay all duties, taxes, and customs fees before your package ships, so there are no surprise charges at delivery.

Will I get a bill from the carrier or have to pay COD on delivery?

No. With DDP, there are no carrier bills, no COD charges, and no extra fees at the door.

Do I need to handle customs paperwork or payments?

No. We take care of all customs-related charges and processing as part of DDP.

Does DDP apply to every U.S. order?

Yes. We ship all U.S. orders using DDP for a smooth, predictable delivery experience.

Will the price change after checkout?

No. All duties, taxes, and customs fees are already covered—what you see at checkout is what you pay.

Is cross-border delivery reliable?

Yes. Prepaid duties and clear paperwork help ensure smooth, on-time delivery to your door.

Why do you use DDP for U.S. orders?

To keep things transparent and hassle-free—no surprises, just an easy cross-border purchase experience.