First Responders program FAQ:

Are you an absolute badass? Then we have got something for you.

What is the PatchPanel First Responders Program?

The First Responders Program provides a permanent discount on your PatchPanel account. This eliminates the need for discount codes or identity verification every time you make a purchase. It offers bulk pricing benefits without requiring a bulk purchase, perfect for when you need only a few patches for replacements or new team members.

Who qualifies for the First Responders Program?

The program is available to members of the military, police, fire, rescue, and medical organizations. If you are unsure whether you qualify, feel free to email us, and we will confirm for you.

What proof is required to activate First Responders Pricing?

To activate your discount, we need proof of employment, which can include a copy of photo identification, a department letter confirming employment, or registering your account with a pre-approved email address.

How do I get my department email approved?

If your department email is not automatically recognized, contact us, and we will approve it for use with the program.

What is CADPAT MT, and how do I qualify to purchase it?

CADPAT MT is a camouflage pattern exclusive to approved Canadian Forces members. Register an account using your Canadian Forces email to gain access to these products.

Do I need to re-verify my status every time I shop?

No! Once your account is approved, the discount is permanently applied, so you can shop hassle-free anytime.

Can I combine First Responders pricing with other discounts?

The First Responders discount is already designed to provide the best possible pricing, so it cannot be combined with other offers.