Shipping and Delivery Information
Shipping Information
At PatchPanel, we take shipping seriously (but not too seriously). Here’s the lowdown on the shipping services we offer:
DHL eCommerce (USA Only)
Our super affordable option for shipping to the USA. Expect delivery within 7-14 business days, giving you peace of mind that your order is on its way without breaking the bank.
DHL Express
When you need your package delivered quickly without paying a fortune, DHL Express is your go-to. It’s our lowest-cost express option, getting your package there in just 1-4 business days.
Canada Post
Whether you're shipping within Canada or beyond, Canada Post delivers in 2-10 business days. A trusted service for your everyday shipping needs.
FedEx Express
Need it there in a flash? FedEx Express delivers in just 1-3 business days. Perfect for those moments when speed is key.
FedEx Ground (Canada Only)
A great choice for Canadian deliveries, FedEx Ground gets your package to its destination in 2-7 business days. Dependable and straightforward.
Letter Mail (Canada Only)
Ideal for lightweight items that don’t need a box, Letter Mail delivers in 2-5 business days. However, please note that this option does not include tracking—perfect for when you’re okay with a bit of mystery.
Important Note:
All shipments include carrier insurance, so in case of loss or damage, you’re covered! Just keep in mind that processing a claim can take 2-3 weeks. If patience isn’t your strong suit, you can opt for our Enhanced Shipping Protection, which offers instant replacement. No waiting, no fuss.
Lastly, we’re not here to make a profit off your shipping costs. The rates you see are the discounted prices our carriers offer us due to our shipping volumes. No markups, just honest pricing. After all, shipping should be straightforward!