I ordered the 5x3 panel as a gift to myself to prepare for an upcoming field training exersize. After several weeks of waiting for it's arrival, I sent an email to customer support. The woman I corrosponded with was very helpful and was able to track down my package in less than 48 hours. If the package hadn't been lost by Canadian Postal, I'm sure it would have arrived very quickly. When it arrived a week later I was very excited and threw it on my kit. The multicam blends in perfectly with my chest rig, and the quality is top notch for such an affordable price. The rigid construction makes it a great cover for my admin pouch. I haven't taken it out to the field yet, but it has survived plenty of use while training at home. The threading has survived perfectly for the 3 months I've had it, and I will be buying more in the future. Haven't tested the IR lettering yet, but the lines are crisp and professional. Even my sister was impressed when she saw it on my kit.