I've tried a quite a lot of custom patches from many places, but I've never had an quality patch like this. It is also hand-assembled and made in Canada, which I can trust that it is a quality product. The first patch I received had a little defect on a patch, which it is so little I didn't know if it even counts as one, however I decided to shoot them a email. They immediately replied saying that they will replace my patch at no cost! EXCELLENT PRODUCT and even better customer service! Will definitely purchase and I highly recommend!